Professionalize our work with salesforce.com
Our business is becoming more complex and challenging and as our memory is not perfect we need a modern CRM System (Customer relationship Management) to manage our interactions with current and future customers and projects. It enables us to be better organized, track tasks and events, predicts the future, keeps the historic knowledge and gives immediate information about statuses and creates metrics.
Switzerland was our pilot country End of 2014, in 2015 Spain, Portugal, BeNeLux followed and currently France, UK, Nordics, Germany Refrigeration and PET are following. All other countries will follow next year.